This is what rock-bottom customer service looks like.
Text - Massiel C at 20:29, Jun 28: I will be glad to verify your account David Massiel C at 20:29, Jun 28: Is your service active? DAVID at 20:31, Jun 28: yourques We re here I paid my bill yesterday, on time. The internet went down yesterday, later in the evening. DAVID at 20:31, Jun 28: Customer My router shows that it is connected to CenturyLink DSL, but says it's not connected to the internet. Massiel C at 20:31, Jun 28: Can I have your email address and contact number please? DAVID at 20:31